Unthread is an AI-powered helpdesk company based in New York City, NY, USA[4]. Founded in 2021[12], the company automates support operations natively in Slack[2]. Unthread's platform enables the automated creation and resolution of tickets directly from Slack channels[3]. The company works with IT, HR, and customer experience teams at large enterprises to resolve tickets using artificial intelligence[3]. Unthread was accepted into Y Combinator's Summer 2022 batch[5] and remains active[6]. As of the most recent available information, the company has a team of seven employees[13].
About
- Unthread is an AI-powered helpdesk built natively into Slack. We help companies to automate the creation and resolution of tickets right from a Slack channel. We work with IT, HR, and CX teams at some of the world's largest companies to resolve tickets instantly using AI.[3]
- Unthread is an AI-powered helpdesk built natively into Slack. We help companies to automate the creation and resolution of tickets right from a Slack channel. We work with IT, HR, and CX teams at some of the world's largest companies to resolve tickets instantly using AI.[9]
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