Overview
Unthread is an AI-powered helpdesk company based in New York City, NY, USA[4]. Founded in 2021[12], the company automates support operations natively in Slack[2]. Unthread's platform enables the automated creation and resolution of tickets directly from Slack channels[3]. The company works with IT, HR, and customer experience teams at large enterprises to resolve tickets using artificial intelligence[3]. Unthread was accepted into Y Combinator's Summer 2022 batch[5] and remains active[6]. As of the most recent available information, the company has a team of seven employees[13].
Unthread is an AI-powered helpdesk built natively into Slack. We help companies to automate the creation and resolution of tickets right from a Slack channel. We work with IT, HR, and CX teams at some of the world's largest companies to resolve tickets instantly using AI. [5] [11]
New York City, NY, USA [6]
New York City [13]
2021 [14]
Y Combinator's directory lists the company location as New York City, NY, USA. [15]
Business address: 169 Madison Ave, New York, New York, 10016. [18]
Growth & traction
7 [1]
count: 7 [9]
Y Combinator lists a team size of 7. [16]
Leadership & org chart
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