Pilot

Overview

Pilot is a fiber optic network infrastructure and connectivity services provider based in New York [1][2]. Founded in 2014, the company identified a gap in the market where NYC businesses needed connectivity that moved as fast as they did [4]. Pilot owns and operates more than 300 miles of fiber across the New York metropolitan area, serving over 1,000 buildings and 3,500 customers [1][5]. The company offers Dedicated Internet, Dark Fiber, IP Transit, Wavelength, Ethernet Transport, and CloudConnect services [7]. Pilot's customer base includes OpenAI, Uniqlo, Lincoln Center, Madison Square Garden, and the Waldorf Astoria [6]. In August 2026, Pilot completed its acquisition of ExteNet Systems' enterprise fiber business, expanding into New Jersey and adding access to more than 20 data centers including direct connections to NASDAQ and NYSE [8]. The company serves customers across finance, media and entertainment, technology, professional services, hospitality, retail, healthcare, and real estate sectors [10].

The company's own site places it in New York: Page explicitly states 'Pilot is NYC' and describes owning/operating 300+ miles of fiber across NYC metro area with 1000+ buildings served. [1]

Pilot's about page says "Back in 2014, we saw a gap: NYC businesses needed connectivity that moved as fast as they did". [4]

Pilot sells Dedicated Internet (100 Mbps to 100 Gbps), Dark Fiber, IP Transit up to 100 Gbps, Wavelength at 10-400 Gbps, Ethernet Transport (1 Gbps to 100 Gbps) and CloudConnect (100 Mbps to 10 Gbps). [7]

Business address: 325 Hudson St, New York, New York, 10013. [11]

Growth & traction

Pilot reports 300+ miles of owned and operated fiber across the NYC metro, 1,000+ buildings connected and 3,500+ customers. [5]

Pilot completed its acquisition of ExteNet Systems' enterprise fiber business on August 17, 2026, extending its owned fiber footprint into New Jersey, adding more than 20 data centers including direct access to NASDAQ and NYSE, and welcoming approximately 200 additional enterprise, carrier and institutional customers. [8]

Customers

Pilot names OpenAI, Uniqlo, Lincoln Center, Madison Square Garden and Waldorf Astoria as customers. [6]

Partnerships

In March and April 2026 Pilot expanded wavelength services up to 400G on a scalable 800G-ready Smartoptics ROADM architecture, delivered through OSI Global, and made services available at NJFX's Cable Landing Station campus in Wall Township, NJ. [9]