Grafana Labs

Overview

Grafana Labs develops open-source monitoring and observability tools, offering technology for dashboards and visualization with metrics, logs and traces products [1]. Founded in 2014 [2], the company is headquartered in New York [2] and operates as a fully remote organization with 1,600+ employees across 40+ countries [6]. The company's legal entity is Raintank Inc., doing business as Grafana Labs [9].

Grafana Labs sells Grafana Cloud, a full-stack observability platform built on open source and open standards such as OpenTelemetry and Prometheus [3]. The platform's product line includes an AI assistant, Agent Observability, Application Observability, Kubernetes Monitoring, Frontend Observability, Database Observability, Incident Response & Management, Synthetic Monitoring, Performance & Load Testing and Adaptive Telemetry [4]. The company serves engineering teams from startups to Fortune 500 companies, including BlackRock [5]. Grafana Labs was named a Leader in the 2026 Gartner Magic Quadrant for Observability Platforms [7] and holds multiple compliance certifications including FedRAMP, PCI DSS and GDPR [10].

HQ location listed as New York, New York, USA; founded 2014; 1,300 employees across 20+ countries. [2]

Grafana Cloud's product line includes an AI assistant, Agent Observability, Application Observability, Kubernetes Monitoring, Frontend Observability, Database Observability, Incident Response & Management, Synthetic Monitoring, Performance & Load Testing and Adaptive Telemetry, which the site says cuts telemetry costs by up to 80%. [4]

Business address: 29 Broadway, New York, New York, 10006. [11]

Customers

Grafana Labs names BlackRock among the Fortune 500 customers shown on its homepage. [5]

Growth & traction

Grafana Labs states it has 1,600+ global employees in 40+ countries and is 100% fully remote. [6]

Grafana Labs was named a Leader in the 2026 Gartner Magic Quadrant for Observability Platforms and was positioned furthest in Completeness of Vision among the 19 vendors Gartner evaluated. [7]

Grafana Labs says its 2025 employee engagement score puts the company in the top 5% of global technology companies. [8]

Grafana Labs lists FedRAMP, NATSEC100, PCI DSS, A-LIGN, AICPA SOC Type II and GDPR compliance certifications on its homepage. [10]