Will Hu

Co-Founder / CTO at Flagler Health

Insights & ideas

Will Hu frames healthcare AI as a two-decade evolution rather than a sudden breakthrough, tracing it from mandated electronic health record adoption in the 2000s, through failed decision-support and advisory tools that providers largely ignored due to alert fatigue, to AI scribing enabled by mature deep learning in the 2010s, and now to generative AI-powered agents capable of tasks like scheduling calls [1]. He argues the current shift is away from selling standalone point solutions into an IT budget, toward bundling AI with health tech enabled services that sell into a practice's operational budget, since healthcare is fundamentally a service business where every practice and provider is unique [1]. A core principle he states is that technology should integrate into existing provider workflows rather than force change, with the goal of delivering outcomes as a service rather than just handing over software and hoping for adoption [1]. He also describes his own work building AI systems aimed at diagnosing patients, functioning as a kind of AI doctor for disease detection and progression [1].

Experience

1. 
   Co-Founder / CTO

   Flagler HealthNov 2023 to Present

Education

• University of Pennsylvania2018 - 2019
• UMN Carlson School of Management2014 - 2018

Media & appearances

• Interview #50 Will Hu, CTO of AI at Flagler Health - YouTube

  Will Hu discusses the evolution of AI in healthcare over the past two decades, from early electronic health record adoption in the 2000s through current developments in AI scribing and AI-powered agents. He explains how healthcare AI has shifted from point solutions toward integrated service-based models that work within provider workflows rather than disrupting them, and emphasizes that AI tools should augment rather than replace providers' ability to deliver better patient care.

• Interview #50 - Will Hu, CTO at Flagler Health - Apple PodcastsNov 19, 2024
• Interview #50 - Will Hu, CTO at Flagler Health - The ...
• Interview #50 - Will Hu, CTO at Flagler Health by The ...
• Interview #50 - Will Hu, CTO at Flagler Health - The ... - iHeart

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