Vivek Rao

Overview

Vivek Rao is a co-founder at ExpertsHub.ai[1]. Rao is a senior executive with expertise in ARR/GRR/NRR growth, P&L management, M&A integration, customer success, renewals, professional services, customer support, and channel enablement[2]. Rao's career includes roles as Chief Customer Officer at Intelerad Medical Systems from 2023 to 2024[5], SVP of Customer Success, Support, Renewals and Professional Services at Cloud Software Group from 2021 to 2023[6], SVP of Global Customer Services at TIBCO from 2015 to 2021[7], and VP and GM of Global Customer Services at Unisys from 2008 to 2015[8]. Earlier positions included Vice President of Global Services Operations at BEA Systems from 2002 to 2008[10] and Founding Advisory Board Member at the Technology Services Industry Association from 2006 to 2008[9]. Rao also serves as a Board Member at eMembler[4]. Rao holds an MBA from Indian Institute of Management, Calcutta[13], a Master of Science in Management Systems from Clarkson University[12], and completed an Executive Development Program at UC Berkeley's Haas School of Business[11].

Career history

1. Co-Founder2025 to presentExpertsHub.ai
2. EBoard Member2025 to presenteMembler
3. IMChief Customer Officer2023 to 2024Intelerad Medical Systems
4. CSSVP, Customer Success, Support, Renewals and Professional Services2021 to 2023Cloud Software Group
5. TSVP, Global Customer Services2015 to 2021TIBCO
6. VP & GM, Global Customer Services2008 to 2015Unisys
7. TSFounding Advisory Board Member2006 to 2008Technology Services Industry Association (TSIA)
8. BSVice President, Global Services Operations2002 to 2008BEA Systems

Education

1. Executive Development ProgramUniversity of California, Berkeley·Haas School of Business
2. CUMaster of Science (MS), Management SystemsClarkson University
3. MBAIndian Institute of Management, Calcutta