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Thomas MacMillan

Chief Operating Officer at EmblemHealth

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Overview

Thomas MacMillan serves as Chief Operating Officer at EmblemHealth[1][3], a position MacMillan has held since November 2023[3]. MacMillan previously served as Chief Information Officer at EmblemHealth from December 2015 to November 2023[4], and as Senior Director of Enterprise PMO & Strategy from October 2012 to December 2015[5]. MacMillan brings over 20 years of experience in strategy, consulting, and delivery across the payer and provider industries, with expertise in IT and operations functions[2]. MacMillan holds board and advisory positions at MediKeeper, Inc., where MacMillan serves as Chair of the Board of Directors since February 2022[6], and at Divurgent as an Advisory Board Member since March 2020[7]. MacMillan's earlier career included roles at North Shore LIJ Health System, Courtyard Group, and BearingPoint[8][9][10]. MacMillan attended James Madison University[11].

Profile introduction
Source excerptLinkedIn [2]

Executive leader with a 20+ year track record of strategy, consulting and delivery success in the payer and provider industries. Deep expertise in leading IT and Operations functions (front/middle/back office) to proven cost reduction and performance improvement results. Board Member and Advisor to software and services companies in small- to mid-market. Industry recognized expert in creating/closing/operating multi-billion dollar tech and operations sourcing deals; value based care; healthcare innovation/growth/M&A strategy; AI and data analytics; and personnel mentorship and development.

Career history

  1. Chief Operating OfficerNov 2023 to presentEmblemHealth
  2. Chief Information Officer, EmblemHealthDec 2015 to Nov 2023EmblemHealth
  3. Senior Director, Enterprise PMO & StrategyOct 2012 to Dec 2015EmblemHealth
  4. Chair of The Board of DirectorsFeb 2022 to presentMediKeeper, Inc.
  5. Advisory Board MemberMar 2020 to presentDivurgent
  6. Program ManagerOct 2010 to Oct 2012North Shore LIJ Health System
  7. DirectorJun 2005 to Oct 2010Courtyard Group
  8. Senior ConsultantApr 2002 to Jun 2005BearingPoint

Education

  1. James Madison University

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