Overview
Shawn Kormanek serves as Chief Operating Officer at Rabobank North America [1][3]. Kormanek is a seasoned executive with 30 years of experience leading large global operations and technology teams, managing quality improvement projects, and overseeing sourcing to offshore service centers [2]. Kormanek has significant experience in reducing net credit losses through developing and implementing collection strategies, and led efforts to meet regulatory requirements for mortgage servicing while guiding CitiMortgage out of a U.S. Treasury OCC consent order [2]. Prior to the current role, Kormanek held multiple positions at Citi, including Managing Director for Global Head of Digital Collections and Chief Operations Officer of the UK Consumer Bank [7][8]. Kormanek holds a Bachelor's degree in Political Science and Government from State University of New York Cortland [11] and is a current member of Leadership St. Louis [2].
Profile introduction
Seasoned Executive with 30 years experience leading large Global Operation and Technology teams, Quality (LEAN/6 Sigma) projects, and sourcing to low cost, off shore service centers while meeting Performance and Budgetary objectives. Significant experience in reducing net credit losses through developing and implementing collection strategies. Led efforts to meet regulatory requirements for Mortgage servicing and guide CitiMortgage out of the U.S. Treasury OCC consent order. Current member of Leadership St. Louis.
Career history
- Chief Operating OfficerJun 2019 to presentRabobank North America
- Chief Operations OfficerOct 2016 to presentCiti
- Managing DirectorFeb 2015 to Oct 2016Citi
- Managing DirectorMar 2013 to Oct 2016Citi
- Managing Director - Global Head of Digital CollectionsJul 2010 to Apr 2013Citi
- COO UK Consumer BankOct 2006 to Jul 2010Citi
- UK Consumer Head of Operations2006 to Jul 2010Citi
- COO UK Consumer Bank2005 to Jul 2010Citi
Education
Bachelor's degree, Political Science and Government1992 - 1996State University of New York Cortland
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