Overview
Selvan Swamy serves as Senior Vice President at Quinte Financial Technologies as of June 2023[1][3]. Swamy brings approximately 25 years of progressive experience in global service delivery, banking and finance, digital customer experience, sales, revenue cycle management, and customer service[2]. Swamy has demonstrated expertise in profit center management, business transformation, and oversight of large global teams exceeding 2,500 members across multiple sites[2]. Prior roles include Vice President at Access Healthcare Services from December 2018 to May 2023[4], Associate Director of Operations at Simplilearn from November 2016 to February 2018[5], and Delivery Lead Operations at Bank of America spanning April 2008 to October 2016[6]. Earlier positions included Operations Manager at IBM[7], Team Manager at Dell[8], and Program Lead at Igate[9]. Swamy holds a Bachelor of Arts degree from Delhi University, completed between 1999 and 2001[10].
Profile introduction
25 years of progressive experience in Global Service Delivery, Banking/Finance, Digital Customer Experience, Sales, Revenue Cycle Management, Tech Support & Customer Service(NPS). Track record of operational excellence in managing large teams across multiple sites - delivering Financial and Business results. Expertise & Skills - Profit Center (P&L) Management. - Managed large global teams of over 2500 team. members across multiple sites - Expertise in Business Transformation and Transitions - Experience in Start-ups - Successfully managed outsourced service providers and delivery engagement…
Career history
- Senior Vice PresidentJun 2023 to presentQuinte Financial Technologies
- Vice PresidentDec 2018 to May 2023Access Healthcare Services
- Associate Director OperationsNov 2016 to Feb 2018Simplilearn
- Delivery Lead OperationsApr 2008 to Oct 2016Bank of America
- Operations ManagerNov 2006 to Jan 2008IBM
- Team Manager (Outbound/ Inbound / Email Teams)Dec 2004 to Nov 2006Dell
- Program LeadDec 1999 to 2004Igate
Education
- DUBachelor of Arts (B.A.)1999 - 2001Delhi University
- D.T.E.A Sr. Secondary SchoolLodhi Road
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