Riffat T.

Vice President Complaints & Controls at JPMorganChase

Experience

1. 
   Vice President Complaints & Controls

   JPMorganChaseJul 2026 to Present
2. Senior Strategy Lead Vulnerable Customers

   Monzo BankJul 2025 to Feb 2026
3. Vulnerability Lead

   Monzo BankSep 2024 to Aug 2025
4. Head of Customer Vulnerability

   Standard Life UKJan 2023 to Sep 2024
5. Vulnerable Customer Programme Lead

   Standard Life UKMay 2019 to Jan 2023
6. Planning Business Partner

   Standard LifeJun 2015 to Jul 2017
7. Corporate Trading Manager

   Standard LifeJul 2012 to Jun 2015
8. Insight Business Partner

   Scottish WidowsJul 2011 to Sep 2012

Education

• George Heriots School, Edinburgh1978 - 1994
• Edinburgh Napier University · Bachelor of Marketing Management

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