Overview
Nіті R. is the Founder and Chief Executive Officer of KnowCloudAI [1][3], a position held since April 2024 [3]. According to their professional profile, the company focuses on delivering AI-powered automation and digitalization solutions to businesses of all sizes, with a stated mission to redefine customer and employee interactions and make advanced CRM systems accessible to organizations [2]. R. holds a Master of Science in Information Technology from New Jersey Institute of Technology [6]. Prior to founding KnowCloudAI, R. served as Digital Product Owner for Salesforce at Waste Management from January 2022 to September 2024 [4], and previously worked as Senior Business Analyst and Scrum Master for Salesforce Marketing Cloud at Michelin from January 2018 to January 2022 [5].
Profile introduction
As the Founder and CEO of KnowCloudAI, I focus on delivering AI-powered automation and digitalization solutions to businesses of all sizes. With a mission to redefine customer and employee interactions, I work to make advanced CRM systems like Salesforce accessible and impactful for organizations navigating the digital age. A graduate of New Jersey Institute of Technology with a Master of Science in Information Technology, I bring a strong foundation in technology and innovation. My career spans roles in Salesforce Marketing Cloud and CRM strategy, with expertise in driving customer engagem…
Career history
- Founder & Chief Executive OfficerApr 2024 to presentKnowCloudAI
- Digital Product Owner- SalesforceJan 2022 to Sep 2024Waste Management
- Senior Business Analyst/Scrum Master- Salesforce Marketing cloudJan 2018 to Jan 2022Michelin
Education
Master of Science - MS, Information TechnologyNew Jersey Institute of Technology
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