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Mike Howard

Lead, Office of the CTO at Link Logistics

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Overview

Mike Howard serves as Lead, Office of the CTO at Link Logistics, a position held since October 2023.[1][3] Howard brings over 15 years of leadership experience across service delivery, customer experience, operations, strategy, finance, vendor management, and project management.[2] Prior roles include Senior Director at MBI and Managing Director at All Covered,[4][6] along with extended tenure at Quantum in field services and strategic account management from 2004 to 2016.[7][8] Earlier career positions included director-level roles at AT&T in infrastructure operations and enablement project management.[9][10] Howard holds a Master's degree in Computer/Information Technology Administration and Management from DePaul University and a Bachelor of Arts in Computer Systems Networking and Telecommunications from Indiana University Bloomington.[11][12]

Profile introduction
Source excerptLinkedIn [2]

I am an experienced Global Technology Executive with a successful record of leading diverse teams to new levels of success in fast-paced environments, leveraging technology, and tools. I have 15+ years of successful leadership experience in service delivery, customer experience, operations, strategy, finance P&L / budget, vendor management, contract management, project management (PMO), account management, and sales. My proven success in leading complex environments results from my passion for team mentoring, high energy, collaboration, direct communication, and my ability to be an effective…

Career history

  1. Lead, Office of the CTOOct 2023 to presentLink Logistics
  2. Senior DirectorJul 2018 to Aug 2023MBI
  3. Global IT Infrastructure & Cloud Business Operations, IT Finance, Projects, End User, & ProcurementJul 2018 to Jun 2023JLL Technologies
  4. Managing DirectorNov 2016 to Jul 2018All Covered
  5. Senior Director, NA Field Services & Strategic Account Management2007 to Nov 2016Quantum
  6. Service Director, Northcentral Region2004 to 2007Quantum
  7. Director, Enablement Project Management and Implementation ServicesJan 2003 to Jun 2004AT&T
  8. Critical Issues Manager, Infrastructure & Network Operations2002 to 2003AT&T

Education

  1. Masters, Computer/Information Technology Administration and ManagementDePaul University
  2. Bachelor of Arts - BA, Computer Systems Networking and TelecommunicationsIndiana University Bloomington
  3. Certification, Executive NegotiationSep 2025 - Nov 2025Indiana University, Kelley School of Business

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