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Michael Burrows, MBA

Vice President Enterprise Architecture at Miratech

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Overview

Michael Burrows holds an MBA from Liberty University [11] and a Bachelor of Science in Computer Science from Commonwealth University-Bloomsburg [12]. Burrows currently serves as Vice President Enterprise Architecture at Miratech [1][3], a position held since February 2026 [3]. Prior to this role, Burrows worked at Miratech as CX Solutions Director from July 2022 to February 2026 [4]. Burrows's earlier career included positions at Avaya as Solutions Consultant Director and Client Solutions Director [5][6], and at Wells Fargo as Vice President of Technology, Interaction Routing and Dialer Enterprise Contact Center Services and Technology Manager, Dialer and Contact Center Services [7][8]. Burrows also held Vice President positions at Bank of America in business support and systems engineering roles [9][10].

Profile introduction
Source excerptLinkedIn [2]

In my established career as an IT professional, I consistently add value to companies with a talented ability to identify, analyze, and optimize processes to improve efficiency and realize cost savings. Through my vast experience managing the full project lifecycle, I bring expertise in implementing new and improved technologies to accomplish strategic goals. My record of accomplishment demonstrates an impressive portfolio of projects, completed within deadlines and budget constraints. As a highly-skilled communicator and leader, I assemble, manage, and invest in professional teams, collaborat…

Career history

  1. Vice President Enterprise ArchitectureFeb 2026 to presentMiratech
  2. CX Solutions DirectorJul 2022 to Feb 2026Miratech
  3. Solutions Consultant DirectorMay 2022 to Jul 2022Avaya
  4. Client Solutions DirectorJun 2021 to May 2022Avaya
  5. Vice President of Technology, Interaction Routing and Dialer Enterprise Contact Center ServicesNov 2016 to Jun 2021Wells Fargo
  6. Technology Manager, Dialer and Contact Center ServicesJul 2013 to Nov 2016Wells Fargo
  7. Vice President Business Support Manager IIJan 2011 to Jul 2013Bank of America
  8. Vice President Consultant Systems EngineerJun 2008 to Jan 2011Bank of America

Education

  1. Master of Business Administration - MBALiberty University
  2. Bachelor of Science, Computer Science1993 - 1997Commonwealth University-Bloomsburg

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