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Mark Steele

Chief Executive Officer (Acquired by Zoovu May 2026) at XGEN AI

Overview

Mark Steele serves as Chief Executive Officer of XGEN AI, a company acquired by Zoovu in May 2026.[1][3] XGEN AI provides eCommerce teams with advanced AI technologies including generative search, personalized recommendations, and intelligent chat for clients such as Armani, Sonos, and Marc Jacobs.[2] Steele brings over 25 years of technology leadership experience.[2] Prior to XGEN AI, Steele served as President and Co-Founder of Level Access from January 2019 to May 2024, transitioning to Board Member and Co-Founder in May 2024.[6][7] Steele also held the position of CEO and Co-Founder at eSSENTIAL Accessibility from May 2021 to May 2024, following a period as President and Co-Founder beginning in January 2019; that company was acquired by KKR in July 2022.[8][9] Steele holds an MBA from the University of Toronto's Rotman School of Management and a BA in Undergraduate Law from Carleton University.[11][12]

Profile introduction
Source excerptLinkedIn [2]

XGEN AI empowers eCommerce teams to leverage advanced AI technologies, including generative search, personalized recommendations, and intelligent chat, enabling improved conversion rates and revenue growth. As CEO of XGEN AI, I focus on delivering tailored AI solutions that simplify adoption for brands such as Armani, Sonos, and Marc Jacobs, ensuring measurable results without requiring specialized expertise. (Acquired by FTV Capital / Zoovu) With over 25 years in technology leadership, my mission is to scale transformative solutions that provide meaningful impact. I also contribute as a Ven…

Career history

  1. Chief Executive Officer (Acquired by Zoovu May 2026)Aug 2024 to presentXGEN AI
  2. Executive ChairmanJul 2024 to presentDocnote
  3. Venture PartnerJun 2024 to presentFlorida Funders
  4. Board Member and Co-FounderMay 2024 to presentLevel Access
  5. President and Co-FounderJan 2019 to May 2024Level Access
  6. CEO and Co-Founder (Acquired by KKR July 2022)May 2021 to May 2024eSSENTIAL Accessibility
  7. President and Co-FounderJan 2019 to May 2021eSSENTIAL Accessibility
  8. Chief Revenue OfficerDec 2017 to Jan 2019NewStore, Inc.

Education

  1. Masters in Business Administration, (MBA)2003 - 2004University of TorontoRotman School of Management
  2. Bachelor of Arts (BA), Undergraduate Law1996 - 1999Carleton University
  3. Lazaridis Institute for the Management of Technology Enterprises2016 - 2017Lazaridis Scale-Up Cohort One at Wilfrid Laurier University

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