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Lisa Merchant

Chief Human Resources Officer at Cleveland Avenue

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Overview

Lisa Merchant serves as Chief Human Resources Officer at Cleveland Avenue[1]. Merchant is a human resources executive with experience in executive coaching and development, competency modeling, and talent development programs[2]. Merchant's career includes roles as Chief Executive Officer at AMD Business Solutions, Inc. from May 2010 to October 2017[4], VP of Human Capital Development at United Health Group from August 2007 to April 2011[5], and positions in human resources at CNA Insurance, Travelers, Monsanto, and Starwood Hotels & Resorts Worldwide[6][7][8][9]. Merchant holds a Master's degree in Human Resources and Industrial Relations from the University of Illinois Urbana-Champaign[10] and a BA in Interpersonal Communications from the same institution[11]. Merchant is currently pursuing a Doctor of Education in Interdisciplinary Leadership in Nonprofits and Social Entrepreneurship at Governors State University[12].

Profile introduction
Source excerptLinkedIn [2]

Human Resource executive with substantial, diverse generalist and talent development experience. Specialized experience in executive coaching and development, competency modeling and creating internal programs to support the development of function. Specialties: Executive and Leadership Development, Competency Modeling, HR Generalist

Career history

  1. Chief Human Resources OfficerOct 2017 to presentCleveland Avenue
  2. Chief Executive OfficerMay 2010 to Oct 2017AMD Business Solutions, Inc.
  3. VP, Human Capital DevelopmentAug 2007 to Apr 2011United Health Group
  4. AVP, Human Resources2002 to 2007CNA Insurance
  5. Regional Director, Human Resources2000 to 2003Travelers
  6. Manager, Human Resources1997 to 2000Monsanto
  7. Tranining Manager1991 to 1993Starwood Hotels & Resorts Worldwide, Inc.

Education

  1. Master's degree, Human Resources and Industrial Relations1997 - 1999University of Illinois Urbana-Champaign
  2. BA, Interpersonal Communications1986 - 1990University of Illinois Urbana-Champaign
  3. Doctor of Education - EdD, Interdisciplinary Leadership in Nonprofits and Social EntrepreneurshipAug 2022 - May 2026Governors State University

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