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Kelsey Opel, MBA

Chief Operating Officer at Harbor.ai

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Overview

Kelsey Opel serves as Chief Operating Officer at Harbor.ai as of September 2024, having previously held the position of Vice President Operations at the same organization beginning in September 2023.[1][3][4] Opel brings over ten years of experience in operations leadership focused on scaling high-growth organizations, with particular expertise in business operations, operating cadence, and cross-functional alignment.[2] Prior to joining Harbor.ai, Opel spent approximately six years at Squared Away in progressively senior operations roles, beginning as Director of Operations in 2017 and advancing to Head of Operations by 2021.[7][8][9] Opel also served concurrently as Executive Assistant Operations at Skylight from 2017 to 2019.[10] Opel holds a Master of Business Administration in Strategic Management from Liberty University and a Bachelor of Science in Business Studies with concentrations in Finance and International Business from Southern New Hampshire University.[11][12] Opel is a founding member of Glue Club and a member of the Operators Guild.[5][6]

Profile introduction
Source excerptLinkedIn [2]

I’m an operations leader with 10+ years of experience scaling complex, high-growth organizations and partnering closely with executive teams to turn strategy into execution.My work focuses on business operations, operating cadence, and cross-functional alignment—designing how decisions get made, how priorities are set, and how teams stay aligned as organizations grow. I’ve led through periods of rapid growth and increasing operational rigor, building systems, governance, and performance frameworks that support clarity, accountability, and sustained execution across distributed teams.Focus area…

Career history

  1. Chief Operating OfficerSep 2024 to presentHarbor.ai
  2. Vice President OperationsSep 2023 to Sep 2024Harbor.ai
  3. Founding MemberApr 2023 to presentGlue Club
  4. Member2023 to presentOperators Guild
  5. Head of Operations2021 to Sep 2023Squared Away
  6. Director of Operations and Training2019 to 2021Squared Away
  7. Director of Operations2017 to 2019Squared Away
  8. Executive Assistant Operations2017 to 2019Skylight.

Education

  1. Master of Business Administration - MBA, Strategic ManagementLiberty University
  2. Bachelor of Science (BSS.), Business Studies in Finance, International BusinessSouthern New Hampshire University

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