Keia Cole

Overview

Keia Cole serves as Chief Digital Officer at Brooklyn Sports & Entertainment [1][3]. Cole is described as a strategic, values-driven technology leader who takes a human-centered approach to digital design and delivery of modern technology solutions, known for championing product innovation and building high-performing teams across design, engineering, product, and analytics disciplines [2]. Prior to this role, Cole held several positions at MassMutual, including Head of Customer and Advisor Experience and Head of Digital Experience [4][5]. Cole also served in the public sector, including as Personnel Lead and Advisor to the U.S. Department of Education and AmeriCorps during the Biden-Harris Transition Team [7], and as Chief of Staff in the Office of the Deputy Secretary at the U.S. Department of Education [8]. Cole holds a JD from Stanford Law School and an MBA from Stanford University Graduate School of Business [11][12], as well as a BA magna cum laude from Harvard University [13].

Career history

1. Chief Digital OfficerMar 2023 to presentBrooklyn Sports & Entertainment
2. Head of Customer and Advisor ExperienceOct 2022 to Mar 2023MassMutual
3. Head of Digital ExperienceJun 2018 to Sep 2022MassMutual
4. Head of Customer Experience StrategyJun 2017 to Jun 2018MassMutual
5. BTPersonnel Lead and Advisor, U.S. Department of Education & AmeriCorps2020 to 2021Biden-Harris Transition Team
6. UDChief of Staff, Office of the Deputy Secretary2016 to 2017U.S. Department of Education
7. UDAssociate General Counsel, Office of the General Counsel2015 to 2016U.S. Department of Education
8. Litigation Associate2011 to 2015Wachtell, Lipton, Rosen & Katz

Education

1. Master of Business Administration - MBAStanford University Graduate School of Business
2. SLDoctor of Law - JDStanford Law School
3. Bachelor of Arts - BA, magna cum laudeHarvard University