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Katie Twidwell

Chief Operating Officer at M.M.LaFleur

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Overview

Katie Twidwell serves as Chief Operating Officer at M.M.LaFleur[1]. Twidwell is described as a customer-obsessed strategic operator passionate about building and leading high performing teams, with experience working with early-stage startups[2]. Twidwell has managed teams up to 120 people across multi-site locations and demonstrates strengths in leadership, change management, organizational restructuring, and balancing strategic projects with day-to-day operations[2].

Twidwell joined M.M.LaFleur in November 2015 as Senior Associate, Logistics[10] and progressed through roles including Manager, Logistics & Fulfillment[9], Associate Director, Experience Operations[8], Director of Retail Operations & Experience[7], Senior Director of Operations & Sales[6], VP, Sales and Operations[5], SVP, Sales and Operations[4], and Chief Operating Officer[3]. Twidwell holds a Bachelor of Business Administration in Finance, General from Creighton University[11] and attended Tulane University[12].

Profile introduction
Source excerptLinkedIn [2]

A customer-obsessed strategic operator who is passionate about building and leading high performing teams, with a history of success working with early-stage startups. A thoughtful leader responsible for managing teams up to 120 people and across multi-site locations. Strengths include leadership, change management, organizational restructuring and balancing strategic projects while optimizing day-to-day operations.

Career history

  1. Chief Operating OfficerNov 2025 to presentM.M.LaFleur
  2. SVP, Sales and OperationsJan 2025 to Nov 2025M.M.LaFleur
  3. VP, Sales and OperationsJun 2021 to Jan 2025M.M.LaFleur
  4. Senior Director of Operations & SalesAug 2019 to Jun 2021M.M.LaFleur
  5. Director of Retail Operations & ExperienceSep 2018 to Aug 2019M.M.LaFleur
  6. Associate Director, Experience OperationsSep 2017 to Sep 2018M.M.LaFleur
  7. Manager, Logistics & FulfillmentSep 2016 to Sep 2017M.M.LaFleur
  8. Senior Associate, LogisticsNov 2015 to Sep 2016M.M.LaFleur

Education

  1. Bachelor of Business Administration (BBA), Finance, General2005 - 2009Creighton University
  2. Tulane University2005 - 2006

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