Overview
Karen Weinseiss serves as Senior Vice President, Customer Experience Operations at Healthfirst[1][3]. Weinseiss brings more than 25 years of healthcare leadership experience across clinical and service operations, business development, and global healthcare management[2]. Prior to the current role, Weinseiss held the position of SVP, Clinical & Service Operations at Healthfirst from June 2020 to December 2025[4]. Earlier career positions include VP Utilization and Quality Management Excellence at CVS Health[5] and multiple senior leadership roles at Aetna spanning product management, clinical program design, international healthcare management, and marketing strategy from 2006 to 2018[6][7][8][9][10]. Weinseiss holds an MBA in International Business and Finance from NYU Stern School of Business and a BA in Economics and German from Rutgers University[11][12].
Profile introduction
Global Healthcare Executive | Healthcare Operations | Service Excellence | Business Optimization Astute healthcare executive with 25+ years of leadership experience driving transformation across both clinical and service operations, business development, and global healthcare management. Proven track record of delivering operational excellence, cost savings, and superior member outcomes across diverse healthcare settings. Recognized for leading large-scale teams, advancing service levels, and executing innovative, results-driven strategies that consistently exceed performance metrics. Fluent i…
Career history
- Senior Vice President, Customer Experience OperationsAug 2025 to presentHealthfirst
- SVP, Clinical & Service OperationsJun 2020 to Dec 2025Healthfirst
- VP Utilization and Quality Management ExcellenceSep 2018 to Jun 2020CVS Health
- SVP, International Healthcare ManagementOct 2012 to Sep 2018Aetna, a CVS Health Company
- Head of Int'l Product, Marketing Strategy and Business DevJan 2011 to Dec 2012Aetna, a CVS Health Company
- Head of Clinical Program Design and Care ManagementJan 2010 to Feb 2011Aetna, a CVS Health Company
- Head of Innovation, Product Management & MarketingJan 2009 to Mar 2010Aetna, a CVS Health Company
- Head of Product MarketingJan 2006 to Dec 2008Aetna, a CVS Health Company
Education
MBA, Int'l Business & FinanceNYU Stern School of Business
BA, Economics, GermanRutgers University
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