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Karen Turner

Vice President of Claims Operations at MetroPlusHealth

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Overview

Karen Turner serves as Vice President of Claims Operations at MetroPlusHealth as of July 2023[1][3]. Turner brings over 15 years of experience in healthcare insurance operations[2], with expertise in strategic management, operations management, data analysis, and change management[2]. Turner's career includes roles as Senior Director of Claims at Friday Health Plans from August 2022 to July 2023[4], Assistant Vice President of Claims Operations at EmblemHealth from June 2010 to May 2022[5], and earlier positions at Health Management Corporation, Computer Sciences Corporation, Empire BlueCross BlueShield, and Independent Health[6][7][8][9]. Turner holds a Bachelor of Science degree in Business and Marketing, awarded Summa Cum Laude, from Marymount College of Fordham University[10].

Profile introduction
Source excerptLinkedIn [2]

I am an experienced operations leader with 15+ years experience in the healthcare insurance industry. Experienced in managing multiple site, multiple unit operations onsite and remotely. Big picture thinker with proven ability to problem solve and implement creative solutions. Proven track record of quality improvement, operational efficiency and cost savings. Successfully directed cross-functional team for mainframe system transition. Areas of expertise * Strategic Management * Operations Management * Customer Focus * Data Analysis *. BPaaS Vendor Management * Change Management *.

Career history

  1. Vice President of Claims OperationsJul 2023 to presentMetroPlusHealth
  2. Senior Director of ClaimsAug 2022 to Jul 2023Friday Health Plans
  3. AVP Claims OperationsJun 2010 to May 2022EmblemHealth
  4. Account Executive, Northeast National AccountsSep 2008 to Feb 2011Health Management Corporation
  5. Sr. Manager/DirectorFeb 2007 to Aug 2008Computer Sciences Corporation (CSC)
  6. Assistant Vice PresidentApr 2001 to Nov 2006Empire BlueCross BlueShield
  7. Director, MarketingJun 1987 to Feb 2001Independent Health

Education

  1. BS (Summa Cum Laude), Business/Marketing1997 - 2000Marymount College (of Fordham University))

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