People

Josep Mingot

Josep Mingot is a co-founder of Prosper [1]. His work in the New York AI scene has been associated with the company's development and operations [1].

Founded

Insights & ideas

Josep Mingot frames Prosper's work around a structural problem in US healthcare: because payers and caregivers are separate entities, an enormous amount of phone-based administrative work exists between hospitals, patients, and insurance companies, and this creates friction and frustration for patients [1]. His core idea is that voice agents can automate this back-office layer, functioning as a distributed workforce of specialized agents rather than one generalist assistant. Some agents handle patient-facing tasks like scheduling and billing, while others handle insurance-facing tasks like verifying benefits before care [1].

He is explicit that Prosper stays deliberately narrow in scope, focusing only on administrative and financial workflows rather than clinical diagnosis or treatment [1]. His broader argument is that patient confusion around delayed care, unclear costs, and unexpected bills stems from siloed, multi-touchpoint interactions with insurers, and that an "insurance savvy" assistant guiding patients end to end from scheduling to billing can reduce that systemic friction [1].

Media & appearances

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