Overview
Josep M. Puigvert holds the position of Chief Customer Officer at Red Points as of May 2025[1][2]. Puigvert joined Red Points in 2014 as an intern in Online Brand Protection[7] and progressed through several customer-facing roles, including Customer Success Manager[6], EMEA Customer Success Director[5], Sr. Director Customer Success, International[4], and VP of Customer Experience[3] before assuming the current chief officer position[2]. Puigvert's educational background includes a Bachelor of Laws from Universitat de Girona (2008–2013)[9] and a Master of Laws in Intellectual Property and Information Society from Esade (2013–2014)[8].
Career history
- Chief Customer OfficerMay 2025 to presentRed Points
- VP of Customer ExperienceJan 2023 to May 2025Red Points
- Sr. Director Customer Success, InternationalApr 2021 to Jan 2023Red Points
- EMEA Customer Success DirectorJan 2018 to Mar 2021Red Points
- Customer Success Manager - Online Brand ProtectionJun 2014 to Jan 2018Red Points
- Internship - Online Brand ProtectionJan 2014 to Jun 2014Red Points
Education
Master, Master of Laws (LLM), Intellectual Property and Information Society2013 - 2014Esade
- Bachelor of Laws - LLB2008 - 2013Universitat de Girona
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