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Helen Rennie

Senior Vice President, Policy & Service Operations at Security Mutual Life Insurance Company of New York

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Overview

Helen Rennie serves as Senior Vice President, Policy & Service Operations at Security Mutual Life Insurance Company of New York [1][3]. Rennie previously held positions at Penn Mutual, including Vice President, Head of Operations from 2023 to 2024 [4], and Vice President roles in adviser and client services and producer and client services from 2019 to 2023 [5][6]. Earlier career experience includes roles at The Guardian Life Insurance Company of America as Vice President and Second Vice President of Life Operations from 2011 to 2015 [7][8], and positions at Sun Life Financial as Assistant Vice President and Director of Individual Insurance Operations from 2003 to 2009 [9][10]. Rennie holds a Bachelor of Arts in Economics from Cornell University and a Master of Business Administration from Boston University [11][12].

Profile introduction
Source excerptLinkedIn [2]

I am an Operations leader who transforms customer experiences into measurable business growth. I excel at developing strategic business initiatives, crafting bespoke service offerings, modernizing operational practices, leveraging data analytics and technology, and inspiring and empowering teams. My expertise is in the Insurance and Financial Services industries. Throughout my career I consistently delivered extraordinary results to boost customer satisfaction and brand loyalty. Board members and key stakeholders trust my expertise to drive transformative outcomes and amplify business perfo…

Career history

  1. Senior Vice President, Policy & Service Operations2024 to presentSecurity Mutual Life Insurance Company of New York
  2. Vice President, Head of Operations2023 to 2024Penn Mutual
  3. Vice President, Adviser and Client Services2019 to 2023Penn Mutual
  4. Vice President, Producer & Client Services2015 to 2019Penn Mutual
  5. Vice President, Life Operations2011 to 2015The Guardian Life Insurance Company of America
  6. Second Vice President, Life Operations2009 to 2011The Guardian Life Insurance Company of America
  7. Assistant Vice President, Individual Insurance Operations2005 to 2009Sun Life Financial
  8. Director, Life Operations2003 to 2005Sun Life Financial

Education

  1. Bachelor of Arts - BA, EconomicsCornell University
  2. Master of Business Administration - MBABoston University

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