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Guy Tower

Limited Partner at One Way Ventures

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Overview

Guy Tower holds a Limited Partner position at One Way Ventures[1][5]. Tower is characterized as a high EQ Customer Success Leader with a track record of reducing churn, fostering upsell, scoping and selling services, and driving value and adoption[2]. Tower's professional experience includes roles at OneTrust as Principal CSM from January 2024 to March 2026[4] and Senior Principal CSM from March 2026 to present[3], as well as positions at DocuSign in customer success and professional services management from May 2018 to October 2020[9][10]. Tower also served as Customer Success Lead at Aera Technology from February 2022 to August 2022[6]. Tower holds a Bachelor of Science in Astrophysics from Columbia University[11] and graduated from Stuyvesant HS[12].

Profile introduction
Source excerptLinkedIn [2]

High EQ Customer Success Leader with a proven track record of reducing churn, fostering upsell, scoping & selling services, and driving surprising value & adoption.

Career history

  1. Senior Principal CSMMar 2026 to presentOneTrust
  2. Principal CSMJan 2024 to Mar 2026OneTrust
  3. Limited PartnerJan 2021 to presentOne Way Ventures
  4. Customer Success LeadFeb 2022 to Aug 2022Aera Technology
  5. Personal goal pursuitNov 2020 to Jan 2022Career Break
  6. Regional Delivery Director (Acting), Customer Success & Professional ServicesAug 2019 to Oct 2020DocuSign
  7. Regional Delivery Manager, Customer Success & Professional ServicesAug 2018 to Oct 2020DocuSign
  8. Senior Manager, Customer Success ArchitectsMay 2018 to Jul 2018DocuSign

Education

  1. Bachelor of Science (B.S.), AstrophysicsColumbia University
  2. High School Diploma at Stuyvesant HS

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