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Eric Karpas

Vice President at Valor Equity Partners

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Overview

Eric Karpas is Vice President at Valor Equity Partners [1][3]. Karpas has spent over 11 years building and scaling operations at high-growth technology companies, with expertise in enterprise relationship management, services delivery and operations, and team-building and organizational design [2]. Prior to joining Valor Equity Partners as a contractor in January 2024 [4], Karpas held multiple roles at Bolt, including Senior Director of Professional Services and Senior Director of Customer Enablement [5][6]. Earlier experience includes positions at Addepar as Director of Relationship Management and Addepar Academy, as well as Sr. Lead and Lead roles in client support and academy functions [8][9][10]. Karpas holds a Bachelor of Science in Earth Systems from Stanford University [11].

Profile introduction
Source excerptLinkedIn [2]

I am an outcomes-focused customer success leader who has spent 11+ years building and scaling operations at high-growth technology companies. My experience leading organizations across multiple disciplines within customer success – including account management, professional services, customer support, risk operations, and customer education – has given me a holistic perspective on the levers that drive both net dollar retention and customer advocacy. My areas of expertise include enterprise relationship management, services delivery and operations, team-building and organizational design,…

Career history

  1. Vice PresidentApr 2024 to presentValor Equity Partners
  2. ContractorJan 2024 to Mar 2024Valor Equity Partners
  3. Senior Director, Professional ServicesJan 2023 to Dec 2023Bolt
  4. Senior Director, Customer EnablementMay 2021 to Jan 2023Bolt
  5. Director, Customer EnablementNov 2018 to May 2021Bolt
  6. Director, Relationship Management & Addepar AcademyOct 2017 to Nov 2018Addepar
  7. Sr. Lead, Addepar AcademyJun 2016 to Oct 2017Addepar
  8. Lead, Client SupportNov 2014 to Jun 2016Addepar

Education

  1. Bachelor of Science - BS, Earth Systems2008 - 2012Stanford University

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