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Edwin Choi

Global Chief Customer Officer & GM, Americas at CHEQ

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Overview

Edwin Choi serves as Global Chief Customer Officer and General Manager, Americas at CHEQ [1][2], a position held since January 2024 [3]. Prior to this role, Choi was Senior Vice President of Global Customer Success at CHEQ from March 2020 to December 2023 [4]. Choi's career includes positions as Vice President of Product Management at Kinesso, an IPG Company [5], North America Director of Customer Success at Datorama, a Salesforce Company [6], and Sr. Director of Client Success at Mainline Information Systems [7]. Earlier experience includes roles at IBM as Alliance Solutions Manager and Business Intelligence Solutions Architect [9][10]. Choi holds an MBA in Finance from Fordham Gabelli School of Business and a B.A. in Economics from Rutgers University–New Brunswick [11][12].

Profile introduction
Source excerptLinkedIn [2]

Global CCO and GM, Americas at CHEQ AI — the leader in Agent Identity and Trust. Senior executive with expertise in scaling customer success and delivering complex enterprise solutions across global markets. As GM, owns AI transformation across all go-to-market functions to drive value and growth. MBA with prior leadership roles at top technology, consulting, and advertising firms.

Career history

  1. Global Chief Customer Officer & GM, AmericasJan 2024 to presentCHEQ
  2. Senior Vice President, Global Customer SuccessMar 2020 to Dec 2023CHEQ
  3. Vice President, Product Management at Kinesso, an IPG CompanyMar 2018 to Mar 2020Interpublic Group (IPG)
  4. North America Director, Customer Success2016 to 2018Datorama, a Salesforce Company
  5. Sr. Director, Client Success2013 to 2016Mainline Information Systems
  6. Director, Business Analytics Solutions2011 to 2013Mainline Information Systems
  7. Alliance Solutions Manager / N.A. Solutions Lead2008 to 2011IBM
  8. Business Intelligence Solutions Architect2006 to 2008IBM

Education

  1. FGMaster of Business Administration (MBA), FinanceFordham Gabelli School of Business
  2. B.A., EconomicsRutgers University–New Brunswick

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