NYTech
People
Personemployee

Divya Sharma

Vice President Professional Services North America at Personetics

LinkedIn profile Suggest an update

Overview

Divya Sharma serves as Vice President Professional Services North America at Personetics[1][3]. Sharma is described as a results-driven customer success leader with 17 years of experience building and leading high-performing teams, optimizing customer lifecycle management, and driving revenue retention and growth[2]. Sharma's professional background includes roles at Personetics spanning from Project Lead beginning in January 2016[5] through Director of Professional Services NA from June 2018 to December 2023[4]. Prior experience includes positions as Project Manager at Citi from August 2011 to October 2014[7] and as Associate Consultant at Oracle Financial Services Software Limited from September 2007 to April 2010[8]. Sharma holds a B.E. in Computer Science from The NorthCap University[10] and a PGPM in Finance and Systems from Great Lakes Institute of Management[9].

Profile introduction
Source excerptLinkedIn [2]

Results-driven customer success leader with 17 years of experience building and leading high-performing teams, optimizing customer lifecycle management, and driving revenue retention and growth. Proven track record in developing and implementing customer success strategies that strengthen customer relationships, enhance product adoption, and achieve business objectives. Skilled in cross-functional collaboration, revenue management, and aligning customer needs with company goals to deliver exceptional value.

Career history

  1. Vice President Professional Services North AmericaJan 2024 to presentPersonetics
  2. Director of Professional Services NAJun 2018 to Dec 2023Personetics
  3. Project LeadJan 2016 to Jun 2018Personetics
  4. Project Manager-MobileJul 2015 to Dec 2015Citi
  5. Project ManagerAug 2011 to Oct 2014Citi
  6. Associate ConsultantSep 2007 to Apr 2010Oracle Financial Services Software Limited

Education

  1. PGPM, Finance, Systems2010 - 2011Great Lakes Institute of Management
  2. B.E., Computer Science2003 - 2007The NorthCap University

This page shows public professional information only, each fact cited. Is this you? send a correction, or ask for removal within 24 hours, no questions asked.