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Devika Mathrani

Chief Marketing & Communications Officer (CMO) at NewYork-Presbyterian Hospital

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Overview

Devika Mathrani serves as Chief Marketing & Communications Officer (CMO) at NewYork-Presbyterian Hospital[1][3]. Mathrani brings more than 25 years of experience in transforming consumer and business-to-business enterprises across Financial Services, Payments, and Healthcare[2]. Prior roles include Executive Vice President and Chief Marketing Officer for Wells Fargo's Consumer Bank and Payments divisions[7][8], Managing Director and Chief Marketing Officer for US Cards at Citi[9], and Vice President of US Consumer Card Acquisition & Marketing at American Express[10]. Mathrani holds a Bachelor of Science in Marketing and Management from New York University[11] and has served as a guest lecturer at Duke University's Fuqua School of Business MBA Program since 2007[4], as well as at Columbia Business School and Columbia University's Mailman School of Public Health[5][6].

Profile introduction
Source excerptLinkedIn [2]

Chief Brand, Marketing, Communications, Customer, and Digital Officer with 25+ years of experience transforming Consumer and B2B businesses across Financial Services, Payments, and Healthcare. Proven track record of driving profitable growth by elevating customer acquisition, loyalty, and engagement; delivering digital and mobile innovation; strengthening customer experience; optimizing marketing and investment strategies; and building iconic global brands. Deep expertise in integrated communications, Media/PR, and crisis management. A strategic, enterprise-minded leader known for exceptional…

Career history

  1. Chief Marketing & Communications Officer (CMO)Jul 2021 to presentNewYork-Presbyterian Hospital
  2. Guest Lecturer, MBA ProgramSep 2007 to presentDuke University - The Fuqua School of Business
  3. Guest Lecturer, Columbia Business SchoolSep 2022 to Feb 2025Columbia Business School
  4. Guest Lecturer, Mailman School of Public HealthApr 2022 to Feb 2025Columbia University Mailman School of Public Health
  5. Executive Vice President/Chief Marketing Officer, Consumer BankNov 2019 to Dec 2020Wells Fargo
  6. Executive Vice President/Chief Marketing Officer, Payments, Virtual Solutions and InnovationMar 2018 to Oct 2019Wells Fargo
  7. Managing Director, Chief Marketing Officer US Cards & Head of Global Digital Marketing Consumer BankNov 2011 to Feb 2018Citi
  8. Vice President, US Consumer Card Acquisition & Marketing and Integrated Marketing ChannelsDec 2007 to Nov 2011American Express
  9. Vice President, US Consumer Card Acquisition & Marketing and Integrated Marketing ChannelsAmerican Express Co

Education

  1. Bachelor of Science, Marketing, Management1996 - 1999New York University
  2. High School Diploma, High SchoolThe Dalton School

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