Overview
David Whitehead serves as Vice President, Operations at Voyager Labs[1][3], a position held since November 2018[3]. Whitehead has spent seven years providing cloud-based AI security analytics solutions, working with global customers on satisfaction and growth while collaborating with development teams to align features with customer needs and resolve technical issues[2]. Whitehead's career trajectory includes roles as Manager of Customer Success and Emergency Response SOC at Radware[4], Founder of Antios Consultants, Inc.[5], Director at HBR Consulting, a division of Thomson Reuters[6], and positions in professional services and technical support at multiple organizations including Digital World Services, Visionary Integration Professionals, Expert Ease Software, and Atabok[8][9][10]. Whitehead holds a degree in Psychology and Computer Science from Touro University[11].
Profile introduction
In my seventh year providing cloud-based AI security analytics solutions. I work closely with global customers to ensure satisfaction is maintained and growth, where available, is achieved. I also work directly with development to ensure features match customer needs as well as to isolate and resolve thorny technical issues. I worked my way up from lab tech to CEO. To all my roles I bring a love of work, collaboration, and delivering creative yet elegant tactical and strategic solutions. I keep abreast of all the technical areas I've worked in over the years including computers, networks,…
Career history
- Vice President, OperationsNov 2018 to presentVoyager Labs
- Manager, Customer Success and Emergency Response SOCJul 2016 to Oct 2018Radware
- FounderSep 2011 to Jul 2018Antios Consultants, Inc.
- DirectorOct 2005 to Nov 2011HBR Consulting, Part of Thomson Reuters
- Senior ManagerMar 2003 to Oct 2005Visionary Integration Professionals (VIP)
- Director, Professional Services2001 to 2003Digital World Services, A Bertelsmann Company
- Senior Manager, Pre & Post Sales Technical SupportMar 2001 to Oct 2001Atabok
- Support & QA ManagerJul 1996 to Aug 2000Expert Ease Software
Education
Psychology and Computer Science1989 - 1996Touro University
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