Overview
Dash E. served as Acting COO and Regional Operations Manager at URBN Playground from May 2024 to September 2025, functioning as the sole operations leader reporting to the VP [1][3]. In this role, Dash E. oversaw 60+ sites, 110 people, an $18.8M budget, and vendor management including contract execution, insurance compliance, and client-facing performance reporting [2]. Prior to URBN Playground, Dash E. held positions as Customer Service Operations Manager at Stop & Shop from November 2022 to May 2024 [4], District Operations Specialist at CVS Health from May 2021 to November 2022 [5], and Area Operations Manager at Enjoy Technology, Inc. from January 2018 to May 2021 [6]. Dash E. holds a Bachelor's degree in Psychology from Keystone College [7].
Profile introduction
☀️ I’ve spent 10+ years walking into organizations that needed someone to build what wasn’t there — the systems, the teams, the compliance frameworks, the infrastructure. Most recently as Acting COO at URBN Playground, I served as the sole operations leader reporting directly to the VP, overseeing 60+ sites, 110 people, an $18.8M budget, and a full vendor ecosystem including contract execution, insurance compliance, and client-facing performance reporting. 🛣️ Before that I built and led multi-market field operations for Apple’s authorized delivery and setup partner, driving 48% P&L growth ac…
Career history
- Acting COO | Regional Operations ManagerMay 2024 to Sep 2025URBN Playground
- Customer Service Operations ManagerNov 2022 to May 2024Stop & Shop
- District Operations SpecialistMay 2021 to Nov 2022CVS Health
- Area Operations ManagerJan 2018 to May 2021Enjoy Technology, Inc.
Education
- Bachelors, PsychologyKeystone College
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