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Daniel Shapiro

Senior Vice President, Strategic Partnerships and Brand Relationship at Red Points

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Overview

Daniel Shapiro holds the position of Senior Vice President, Strategic Partnerships and Brand Relationship at Red Points[1]. Shapiro has worked in several industries over the past 30 years with a focus on customer service and eCommerce security[2]. At Red Points, Shapiro has progressed through roles including Director of Global Strategic Partnerships from 2018 to 2020[5] and Vice President of Strategic Partnerships & Brand Relationships from 2020 to 2023[4]. Prior to joining Red Points, Shapiro worked at eBay in positions including Senior Manager of Brand Protection and Anti-Counterfeits from 2011 to 2016[7] and Senior Manager of Global Executive Escalations and Social Media Customer Care from 2016 to 2017[6]. Shapiro previously served as President and CEO of Shapiro Luggage Corporation from 1990 to 2008[9] and as a Buyer for Athletic Shoes at Macy's from 1986 to 1990[10]. Shapiro holds a BS in Economics from the University of Utah[11].

Profile introduction
Source excerptLinkedIn [2]

Customer Advocate | Collaborative Leader |Strategic Thinker I’ve worked in several industries over the past 30 years - all focused on providing exceptional customer service and/or cutting-edge eCommerce security. My passion in business has always been the customer. No matter what position I hold or in what industry, I always ask “what needs to be done to provide the best customer service experience possible.” I’ve learned that if we do the right thing for the customer, everything else falls into place. Such a customer/client focus will lead to increased revenue, enhanced company and brand r…

Career history

  1. Senior Vice President, Strategic Partnerships and Brand RelationshipJan 2023 to presentRed Points
  2. Vice President, Strategic Partnerships & Brand RelationshipsFeb 2020 to Jan 2023Red Points
  3. Director, Global Strategic PartnershipsMar 2018 to Feb 2020Red Points
  4. Senior Manager, Global Executive Escalations / Social Media Customer CareMay 2016 to Jul 2017eBay
  5. Senior Manager, Brand Protection/Anti-CounterfeitsOct 2011 to Apr 2016eBay
  6. Manager, Global Asset ProtectionJan 2010 to Oct 2011eBay
  7. President/CEOJul 1990 to Dec 2008Shapiro Luggage Corporation
  8. Buyer - Athletic ShoesMar 1986 to Jul 1990Macy's

Education

  1. BS, Economics1981 - 1985University of Utah

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