Colin Mead

Overview

Colin Mead holds the position of Vice President Global Technical Services at Pure Storage, a role Mead has maintained since May 2015[1][3]. Mead's specialties include customer service, CRM implementation, quality process development, product support, and partner management[2]. Prior to joining Pure Storage, Mead served as Senior Vice President of Worldwide Support at Riverbed Technology from October 2014 to April 2015, and held the position of Vice President of Support Operations at Riverbed from March 2007 to September 2014[4][5]. Mead's earlier career included roles as Director of Support Operations at Mirapoint from 2005 to 2007 and Director of Product Support at net.com from 2001 to 2005[6][7]. Mead holds a BS (Hons) in Electronic Engineering from the University of West London, earned between 1983 and 1987, and a Management (Hons) degree from Saint Mary's College of California, completed between 2000 and 2002[8][9].

Career history

1. Vice President Global Technical ServicesMay 2015 to presentPure Storage
2. Senior Vice President, Worldwide SupportOct 2014 to Apr 2015Riverbed Technology
3. Vice President, Support OperationsMar 2007 to Sep 2014Riverbed Technology
4. Director, Support Operations2005 to 2007Mirapoint
5. Director, Product Support2001 to 2005net.com

Education

1. M(Management (Hons) at Saint Mary's College of California2000 - 2002
2. UOBS (Hons), Electronic Engineering1983 - 1987University of West London
3. EAElectrical and Electronics Engineering at University of West London