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Brad Olson

Chief Executive Officer at Sollis Health

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Overview

Brad Olson serves as Chief Executive Officer at Sollis Health[1][3], a company in the category of concierge immediate care[2]. Olson brings over 20 years of experience across technology, wellness, and hospitality[2], with particular expertise in subscription businesses and omnichannel customer experience and loyalty[2]. Prior to joining Sollis in September 2022[3], Olson held multiple roles at Peloton Interactive, including Chief Business Officer[5], Chief Membership Officer[6], and Senior Vice President of Member Experience[7], where Olson helped scale membership by 100x while maintaining industry-leading retention rates and Net Promoter Scores[2]. Earlier in their career, Olson worked at Starwood Hotels & Resorts Worldwide in customer experience and loyalty roles[9][10], and at Bain & Company in strategy, marketing, and operations[2]. Olson also serves as a Board Member at Heyday[4]. Olson holds an MBA from Harvard Business School and an AB in Government from Harvard University[11][12].

Profile introduction
Source excerptLinkedIn [2]

Brad serves as CEO and a Board Member of Sollis Health, the category creator of concierge immediate care. He is an expert in subscription businesses and omnichannel customer experience and loyalty, and he brings to Sollis over 20 years of experience across technology, wellness, and hospitality. Before joining Sollis, Brad served as Chief Business Officer at Peloton, where he helped scale membership by 100x while maintaining industry-leading retention rates and Net Promoter Scores. Prior to that, he held roles in strategy, marketing and operations at Bain & Company and Starwood Hotels & Resort…

Career history

  1. Chief Executive OfficerSep 2022 to presentSollis Health
  2. Member, Board Of DirectorsDec 2021 to presentHeyday
  3. Chief Business OfficerAug 2021 to Feb 2022Peloton Interactive
  4. Chief Membership OfficerMay 2020 to Aug 2021Peloton Interactive
  5. Senior Vice President, Member ExperienceMay 2016 to Apr 2020Peloton Interactive
  6. Member, Board of DirectorsFeb 2021 to Oct 2021The Infatuation
  7. Vice President, Starwood Preferred GuestMar 2015 to May 2016Starwood Hotels & Resorts Worldwide, Inc.
  8. Director, Customer Experience ManagementJan 2014 to Feb 2015Starwood Hotels & Resorts Worldwide, Inc.

Education

  1. MBAHarvard Business School
  2. AB, GovernmentHarvard University

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