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Andrew Packer

Chief Operating Officer at CareConnect

Overview

Andrew Packer serves as Chief Operating Officer at CareConnect as of January 2026[1][3]. Packer previously held the position of Chief Growth Officer at CareConnect from January 2024 to January 2026[4]. Before joining CareConnect, Packer worked at IntelyCare in progressively senior roles, including Vice President of Commercial Operations, Senior Director of Commercial Operations, Director of Revenue Operations, and Manager of Revenue Operations between December 2019 and June 2023[6][7][8][9]. Packer holds a BS in Business Administration with concentrations in Strategic Management, Finance, and MIS from Babson College[11].

Profile introduction
Source excerptLinkedIn [2]

Enthusiastic commercial strategist with expertise in directing sales focus at high-growth, dynamic health care organizations. Experience analyzing business markets and competitive data, as well as developing innovative and creative sales strategies. A relentless learner dedicated to maximizing experience by constantly testing hypotheses, examining the quality of decisions and using data-based decision making to drive progress. In depth knowledge of sales channel development and evolution, building collaborative account management practices, and sales effectiveness management. Driven by an unde…

Career history

  1. Chief Operating OfficerJan 2026 to presentCareConnect
  2. Chief Growth OfficerJan 2024 to Jan 2026CareConnect
  3. Regional General ManagerJun 2023 to Dec 2023IntelyCare
  4. Vice President, Commercial OperationsJan 2022 to Jun 2023IntelyCare
  5. Senior Director, Commercial OperationsMar 2021 to Jan 2022IntelyCare
  6. Director, Revenue OperationsDec 2019 to Mar 2021IntelyCare
  7. Manager, Revenue OperationsFeb 2019 to Dec 2019IntelyCare
  8. Assistant Coach - Varsity Boy’s LacrosseJan 2017 to May 2018Arrowhead High School

Education

  1. BS - Business Administration, Strategic Management, Finance and MIS2007 - 2011Babson College
  2. Western Reserve Academy2003 - 2007

Insights & ideas

The through-line

The recurring instinct across this material is a refusal to take surface-level content at face value. Given a genre of internet video that most people scroll past as pleasant background, Andrew Packer reads it as narrative, motive and male psychology; given a joke request for a therapy session, he skips the presenting symptom and goes after the underlying conflict avoidance [2]. The same move sits under the project he makes with his father, a therapist, where comedy is the delivery mechanism and something closer to actual therapy is the payload [1][2].

On what "satisfying videos" are actually about

He rejects the category name outright. Asked about Man News, which he describes as the "Most important news network to men" and which layers commentary onto viral clips, he resists the framing that these are simply satisfying videos: "it goes so much deeper than that on the surface level of Tik Tok" [2]. His reading is explicitly narrative rather than sensory. Where another viewer sees a rock dropping into water, he says, "I see the story of a man who went on a journey and found something and said, 'You know what? I'm going to change the landscape that is surrounding me to be what I envision'" [2]. The satisfaction, on his account, is not the clip but the emotion it produces in the man doing the work, which then "exudes out of my face and possibly translates to the other men who also experience that" [2]. It is a theory of a format as much as a joke about one, and it treats an anonymous internet clip as a compressed story about agency.

The delivery is built for improvisation. Handed a random character type and an unseen video, he generates commentary live in voice, moving from a Persian narrator baffled by the speed of the work to a Trump register that grades a filthy rug against the rest of his experience [2]. The bit only works because the underlying commentary structure, running narration plus a sign-off, is stable enough to survive whatever voice is dropped into it. He has run news-shaped comedy before, hosting Back Page News prior to Man News, and he has also appeared on Kill Tony [2].

On doing therapy without being trained for it

Laugh It Off is a live group therapy comedy podcast he hosts with his father, who is a working therapist, with new episodes on the first Wednesday [1]. He is clear about the division of labour and about his own limits: "I'm not coming in with trained therapy advice" [2]. When it is suggested that his father delivers the hard therapy and he softens it afterwards, he corrects the order, agreeing that he is the one who comes in hard [2]. Pushed to actually diagnose a guest mid-interview, he first flags the obvious problem, that he might not be qualified with no training, and then does it anyway [2].

What he does with the opening is instructive. Presented with a compulsive hair-pulling tic, he ignores the tic and goes to the behaviour surrounding it, the elaborate six-month revenge scheme that replaced a two-minute conversation about dishes. His prescription is to "confront your roommate and say clean the dishes" instead, and his formulation is blunt: "I think you're avoiding confrontation. It's causing OCD and a lot of turmoil in your life" [2]. He also notices what a clinician might, treating an incidental detail about stickiness as a signal worth asking about diet and sugar intake [2]. Whether or not he claims the credential, the method on display is the same one the show is built to demonstrate, and he says as much: this is "the premise behind the show" [2].

On growing up with a therapist and working with him

He treats the therapist household as low-drama and useful rather than remarkable, saying it is "probably helpful" and noting that advice is the guaranteed response to anything you say [2]. Asked whether the aptitude is hereditary, he allows that on his understanding of the word, it is [2]. The relationship has since become a working one: "we have a show together now," and he confirms plainly that they work together [1][2]. That collaboration is the practical answer to the question of qualification, an untrained comedian paired on stage with the trained parent whose advice he grew up receiving.

Takeaways

  • He refuses the "satisfying video" label, arguing the genre "goes so much deeper than that on the surface level of Tik Tok" and is really a story about a man reshaping his surroundings to match what he envisions [2].
  • Man News is pitched as the "Most important news network to men," commentary layered over viral clips, and it follows an earlier news-format show, Back Page News [2].
  • The format is built to absorb improvisation: given a random character type and an unseen clip, he narrates live in voice while keeping the commentary structure intact [2].
  • He is explicit that he brings no clinical training, saying "I'm not coming in with trained therapy advice," and describes himself as the one who comes in hard, with his father softening after [2].
  • His instinct in a session is to skip the presenting symptom for the underlying pattern: "I think you're avoiding confrontation. It's causing OCD and a lot of turmoil in your life" [2].
  • Laugh It Off is a live group therapy comedy podcast he hosts with his father, a working therapist, releasing new episodes on the first Wednesday [1][2].

Media & appearances

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