Alban Laloum

Overview

Alban Laloum holds the position of Vice President of Business Development at Reserv[1][2]. Laloum previously served as Chief Customer Officer at Zurich North America from January 2022 to April 2025[3], and held the role of Head of Customer, Distribution, Regional management and Marketing at Zurich Canada from October 2018 to February 2022[4]. Earlier career positions included Global Broker Relationship Leader at Zurich Insurance Company Ltd from December 2013 to September 2018[5], Multinational Client Service Global Leader at Marsh & McLennan Companies, Inc. from 2011 to December 2013[6], and Managing Director at Marsh from January 2005 to December 2013[7]. Laloum holds an MBA from The University of Chicago Booth School of Business[8] and completed insurance studies at the Centre des Hautes Etudes d'Assurance from 1995 to 1996[9].

Career history

1. Vice President of Business DevelopmentMar 2026 to presentReserv
2. Chief Customer OfficerJan 2022 to Apr 2025Zurich North America
3. Head of Customer, Distribution, Regional management and MarketingOct 2018 to Feb 2022Zurich Canada
4. Global Broker Relationship LeaderDec 2013 to Sep 2018Zurich Insurance Company Ltd
5. Multinational Client Service Global Leader2011 to Dec 2013Marsh & McLennan Companies, Inc.
6. Managing DirectorJan 2005 to Dec 2013Marsh

Education

1. Master of Business Administration (MBA)The University of Chicago Booth School of Business
2. IAInsurance at Centre des Hautes Etudes d'Assurance1995 - 1996