Voiceops is an artificial intelligence company based in New York City[1][4] that was accepted into Y Combinator's Winter 2017 batch[5]. The company helps B2C companies learn from every customer interaction[2]. According to its description, Voiceops addresses the challenge that customer conversations represent the richest data source about customers but are the least accessible[3]. The company's product analyzes the content of sales and support conversations and generates insights on phrases that maximize successful outcomes[3]. As of the information available, Voiceops operates with a team of 10 people[7][12] and maintains an active status[6].
About
- The richest data source about customers — their conversations — is the least accessible. Their mission is to provide easy access to customer conversations, and make voice data queryable. Their product analyzes the content of sales and support conversations and generates insights on phrases that maximize successful outcomes.[3]
- The richest data source about customers — their conversations — is the least accessible. Their mission is to provide easy access to customer conversations, and make voice data queryable. Their product analyzes the content of sales and support conversations and generates insights on phrases that maximize successful outcomes.[9]
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