Overview
Thoughtly is a New York-based AI company building CRM-driven AI voice agents that handle inbound and outbound calls for sales, marketing and customer service [1]. The company's platform calls leads and then texts, follows up and stays on every channel until they pick up, targeting go-to-market teams in industries including mortgage and lending, insurance, education, software sales and call center operations [2]. Thoughtly listed its address as 228 Park Ave S PMB 32943, New York, NY 10003-1502 and said it was founded in New York [4]. The company reported being trusted by 1,000+ GTM teams [5]. Named customers include 2U, Ace Hardware, Centracom, edX, Farmers Insurance, Kiwi, Nine, Nomad, Podium Education, Rothschild & Co, Siemens, The Sleep Doctor and Padnos [3]. Case studies reported that Nomad handled 20,000 tenant calls a day and 13,000 outbound sales calls a month with speed to lead under 60 seconds across all 50 states, and that Centracom offloaded over 12% of its support calls and cut more than $400K in costs [6].
Customers
Thoughtly named 2U, Ace Hardware, Centracom, edX, Farmers Insurance, Kiwi, Nine, Nomad, Podium Education, Rothschild & Co, Siemens, The Sleep Doctor and Padnos among its customers. [3]
Growth & traction
Thoughtly said it was trusted by 1,000+ GTM teams. [5]
Thoughtly's case studies reported that Nomad handled 20,000 tenant calls a day and 13,000 outbound sales calls a month with speed to lead under 60 seconds across all 50 states, and that Centracom offloaded over 12% of its support calls and cut more than $400K in costs. [6]
Backers
Greycroft
Venture capital firm with NYC headquarters investing in internet and mobile companies
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