Symphony is a voice AI company headquartered in New York City that provides interactive simulations for employee training[1][4]. Founded in 2024[5], the company helps enterprises train customer-facing employees using AI voice simulations of real-world scenarios[2]. Users can create multiple simulations that allow teams to practice job tasks while avoiding costly mistakes with actual customers[2]. Symphony is backed by Y Combinator, having been accepted to the Fall 2024 batch[3]. The company has a team of 5 people[6] and counts two of the top three auto insurers in North America among its clients, where it supports the training of thousands of newly hired claims adjusters[2].
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- Symphony helps enterprises train their customer-facing employees using interactive AI voice simulations of real-world scenarios. Users can create an infinite number of simulations that allow their teams to practice the job - avoiding costly mistakes with real customers. For example, we’re live with 2 of the top 3 auto insurers in NA, helping train 1000s of newly hired claims adjusters.[2]
- Symphony helps enterprises train their customer-facing employees using interactive AI voice simulations of real-world scenarios. Users can create an infinite number of simulations that allow their teams to practice the job - avoiding costly mistakes with real customers. For example, we’re live with 2 of the top 3 auto insurers in NA, helping train 1000s of newly hired claims adjusters. [11]
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