Switchboard is listed as a New York City AI company in the sales-AI category [1]. The company operates in the software development industry [3] and addresses a business operations challenge, noting that most companies run on disconnected SaaS platforms, persistent spreadsheets, and workflows concentrated among individual employees [2]. Switchboard's stated approach involves mapping actual business operations and rebuilding them using AI agents, workflows, and customized software [2]. The company delivers its services through two phases: an initial AI Jumpstart phase lasting several weeks that maps operations, audits existing technology stacks, and models potential time savings and margin improvements, culminating in a working prototype [2]; followed by an AI Deployment Studio phase that transitions the prototype into production [2]. The company has 16 employees [3].
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