Rulebase is an artificial intelligence company focused on customer operations for regulated industries[1]. Founded in 2024, the company is based in New York City, NY, USA[2] and participated in Y Combinator's Fall 2024 batch[3]. The company operates with a team of 4 people[4].
Rulebase provides AI-driven customer operations services that include a quality assurance layer reviewing both human and AI interactions[5]. The platform reduces manual quality assurance work by 99 percent[5]. The company offers specialist agents for onboarding, remediation, reactivation, and retention functions that manage customer accounts from approval through transaction stages[5]. These agents communicate with customers across WhatsApp, email, and SMS channels[5].
About
- We run customer operations for regulated industries with AI. Our QA layer reviews every interaction, human and AI, cutting manual QA by 99%. On top of it sit specialist agents for onboarding, remediation, reactivation, and retention that own accounts from approved to transacting, chasing customers over WhatsApp, email, and SMS[5]
Something wrong or missing? Send a correction. Fixed within 24 hours.