Retriever is a product-analytics platform for conversational AI based in New York City [3]. The platform analyzes chat and voice conversations to help teams understand their users and product performance [1][2]. Retriever captures user conversations and builds detailed user profiles from chat transcripts [1], while also providing automatic insight extraction, user segmentation, churn detection, and pain point identification [1]. The platform generates user bios, session summaries, and health metrics [2], and flags at-risk users and churn risk [2]. Integration is available through easy-to-use SDKs and REST APIs [2]. As of 2025, Retriever was operating under an early access model [4].
Product
- Retriever was gating its product behind a "Request early access" call to action rather than general availability.[4]
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