Overview
Reply.ai was a software development company operating in the New York artificial intelligence scene[1]. The company was acquired by Kustomer[2]. Reply.ai provided customer service automation by automating repetitive processes and delivering instant and personalized attention on messaging channels[2]. The company was ranked among the Top 10 Chatbots for Enterprise Customer Service by Forrester[2]. Reply.ai served enterprise customers including Samsung, Coca-Cola, and The Cosmopolitan of Las Vegas[2].
Business address: 450 West 33rd Street, New York, New York, 10001. [7]
Growth & traction
Alumni
Focus
- Reply.ai describes itself as "Acquired by Kustomer. Customer Service Automation Platform. Ranked Top 10 Conversational AI platforms by Forrester.".[6]
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