Polimorphic

Overview

Polimorphic is a New York City-based company founded in 2019 that builds AI-powered software for state and local government[1][2]. The company offers "The Complete AI Platform for Government Services," an end-to-end platform designed to manage government service delivery across cities, counties, state agencies, and special districts[3]. Polimorphic's product suite includes a Voice Agent, an AI Chatbot and Search function supporting more than 75 languages, Workflows for permit applications and status updates, a constituent relationship manager, and the Polimorphic Assistant[4]. The company serves 60+ government customers including Newport RI, Littleton CO, Suisun City CA, and multiple counties across the United States[5]. In 2024, Polimorphic raised an $18.6 million Series A round led by General Catalyst, with continued support from M13 and Shine[7]. The company was named to the 2026 AI 50 list by the Center for Public Sector AI for the second consecutive year[8].

Polimorphic's products are a Voice Agent, an AI Chatbot and Search that answers resident questions in more than 75 languages, Workflows for permit applications and status updates, a constituent relationship manager (CRM), and the Polimorphic Assistant. [4]

Polimorphic's careers page lists its address as 285 Fulton St, New York, NY 10007. [9]

Customers

Polimorphic lists 60+ government customers including Newport RI, Littleton CO, Suisun City CA, Passaic County NJ, Forsyth County NC and Polk County NC. [5]

Growth & traction

Polimorphic states that one in three New Jersey residents now has access to its services, that Littleton CO cut calls by 50%, that Suisun City reclaimed 40 hours per month and that Weber Basin handled over 600 seasonal inquiries. [6]

Polimorphic was named to the 2026 AI 50 list by the Center for Public Sector AI for the second year in a row. [8]

Funding history

Polimorphic raised "An $18.6 million Series A round led by General Catalyst, with continued support from M13 and Shine". [7]