Maison

Maison is your hotel's virtual concierge, expertly trained to engage in natural conversations with guests through your website. Acting as an extension of your operations team, this sophisticated chatbot ensures seamless guest communication 24/7. By providing instant, personalized assistance the moment guests visit your website, Maison handles everything from detailed inquiries to tailored recommendations, elevating your guest service standards to new heights.[1][2]

2024 Founded4 People on the graph

Overview

Maison is a New York-based artificial intelligence company [1] operating in the hospitality sector [3]. The company provides a virtual concierge chatbot designed for hotels, trained to engage in natural conversations with guests through hotel websites [2]. Operating continuously, Maison handles guest inquiries and provides personalized recommendations [2]. The platform functions as an extension of hotel operations teams, delivering guest communication and assistance [2]. As of its listing, Maison employs approximately 25 people [3].

Growth & traction

LinkedIn lists 25 people working at Maison. [4]

Leadership & org chart

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