Maison is a New York-based artificial intelligence company [1] operating in the hospitality sector [3]. The company provides a virtual concierge chatbot designed for hotels, trained to engage in natural conversations with guests through hotel websites [2]. Operating continuously, Maison handles guest inquiries and provides personalized recommendations [2]. The platform functions as an extension of hotel operations teams, delivering guest communication and assistance [2]. As of its listing, Maison employs approximately 25 people [3].
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