Libera, Inc.

Overview

Libera, Inc. is a software company listed in the Apollo NYC AI directory under the legal-AI category [1]. Founded in 1987, the company develops case management automation software that includes AI-powered tools for RSA 911 compliance [2]. Libera serves government agencies, nonprofits and community organizations, including state vocational rehabilitation agencies, Business Enterprise Program operators, youth programs and veterans programs [3]. Its product suite comprises inFormed (VR Case Management Suite), DARE (Data Access & Reporting Engine for RSA-911 compliance), BEP (Business Enterprise Program), CiviCore (case management for nonprofits and youth programs), CRP (Community Resource Planning) and Saraworks (Integration Hub) [4]. The company reports serving 30+ agencies nationwide, including the New York State Blind Commission and state workforce agencies across multiple states [5]. Libera describes its focus as WIOA programs and adjacent public and private markets, serving state agencies, counties, tribal governments, municipalities and nonprofits [9].

Libera's product suite comprises inFormed (VR Case Management Suite), DARE (Data Access & Reporting Engine for RSA-911 compliance), BEP (Business Enterprise Program), CiviCore (case management for nonprofits and youth programs), CRP (Community Resource Planning) and Saraworks (Integration Hub). [4]

Libera traces its platform back through predecessor systems "System 5" (purpose-built for vocational rehabilitation), System 6 and System 7, which evolved into the current inFormed platform, with its case management work beginning "nearly 30 years ago". [8]

Business address: 708 Foote Ave, Jamestown, New York, 14701. [10]

Customers

Libera names 30+ agencies nationwide including the New York State Blind Commission, Iowa Workforce, DC Department of Disability Services, Connecticut Aging & Disability Services, Wyoming Workforce Services, Michigan Bureau of Services for Blind Persons, Rhode Island Office of Rehabilitation Services, and agencies in Alabama, New Jersey, Nevada, Arizona and Florida. [5]

Growth & traction

Libera says it is trusted by "thousands of daily users", that "500+ programs nationwide" use CiviCore, and claims "35+ years of experience". [6]

Libera's homepage claims "+98% client retention rate", "+97% reporting accuracy in federal compliance" and "+95% eligibility processing time in 60 days". [7]