CustomerMatrix was a software development company headquartered in New York City with an R&D center in Paris, France.[2] The company offered a Cognitive Computing platform designed to integrate with existing CRM, Contact Center, and KYC workflows.[2] CustomerMatrix was identified as part of the New York AI scene, specifically within the sales-AI category.[1] The company served Global 2000 customers.[2] CustomerMatrix was acquired by Medtech Group in December 2017.[2]
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