CustomerMatrix

Acquired

Acquired by Medtech Group in December 2017. CustomerMatrix offers a market-leading Cognitive Computing platform that connects the dots between you, your organization and customers without adding costly new infrastructure. The Insights and Data Enrichment platform helps companies enrich their existing CRM, Contact Center, and KYC workflows. CustomerMatrix is headquartered in New York City with its R&D center in Paris, France. We have a growing list of Global 2000 customers including global ban[1][2]

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2013 Founded

Overview

CustomerMatrix was a software development company headquartered in New York City with an R&D center in Paris, France.[2] The company offered a Cognitive Computing platform designed to integrate with existing CRM, Contact Center, and KYC workflows.[2] CustomerMatrix was identified as part of the New York AI scene, specifically within the sales-AI category.[1] The company served Global 2000 customers.[2] CustomerMatrix was acquired by Medtech Group in December 2017.[2]

Business address: 300 Park Avenue, New York, New York, 10022. [8]

Growth & traction

LinkedIn lists 3 people working at CustomerMatrix. [6]

Focus

CustomerMatrix describes itself as "Cognitive Computing Platform for Customer Service, CRM and KYC Data Enrichment".[7]

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