Bridge CRM

Overview

Bridge CRM is a customer relationship management platform listed in the New York AI scene[1]. The platform unifies sales, logistics, and field service operations with an AI agent that automates workflows, designed for manufacturing, distribution, and field-driven businesses[2]. Bridge CRM markets itself as the "World's First AI Native CRM that Listens, Learns and Talks Back"[3]. The platform includes modules such as Bridge Sales, Bridge FieldOps, Bridge Serve, Bridge Partner X, Bridge CX, Bridge Drive, Bridge Nexus and Bridge Analytics, alongside an AI agent called Milo that learns patterns to automate workflows[4]. Bridge CRM maintains a US office in Flushing, NY, with additional offices in Noida (India), Nairobi (Kenya) and Dubai (UAE)[7]. The company lists integrations with enterprise systems including SAP, Oracle, and QuickBooks, as well as e-commerce and communication platforms[6]. According to its pricing page, Bridge CRM has been adopted by 1000+ SMEs[8].

Bridge CRM's modules are Bridge Sales, Bridge FieldOps, Bridge Serve, Bridge Partner X, Bridge CX, Bridge Drive, Bridge Nexus and Bridge Analytics, with an AI agent called Milo that "learns your patterns to automate workflows." [4]

Bridge CRM lists its US office in Flushing, NY, alongside offices in Noida (India), Nairobi (Kenya) and Dubai (UAE), with a US phone number of +1 (315) 381-4721. [7]

Bridge CRM's pricing page carries the messaging "Unlock Connected Growth-No Per-User Fees" while listing three plans priced per user/month: Bridge Start at Rs.749 for small teams (1-10 users), Bridge Growth at Rs.649 for fast-growing SMBs (10-20 users) and Bridge Scale at Rs.499 for enterprises (20-50 users). [9]

Business address: 175 Pearl St, New York, New York, 11201. [10]

Customers

Bridge CRM's homepage shows customer logos including ASICS, Zara, Max, G4S, Motherson and Skoda. [5]

Partnerships

Bridge CRM lists integrations with SAP, Oracle, SAP Business One, SAP S/4HANA, Tally, QuickBooks, Magento, WooCommerce, Gmail, Outlook, Twilio, Delhivery, ShipRocket, Pickrr and SMTP. [6]

Growth & traction

Bridge CRM's pricing page states the product has been adopted by "1000+ SMEs." [8]