ASAPP
ASAPP is a New York company that builds generative AI agents and assistants for large contact centers [1]. The company focuses on developing artificial intelligence solutions designed to support customer service operations at scale [1].
Alumni 1 went on to found or lead
- Will RobinsonChief Technology Officer→Chief Technology Officer at Plaid
Product
- ASAPP's core product is GenerativeAgent, the AI agent inside its ASAPP CXP platform, which the company says understands, reasons and acts with precision, turning every customer interaction into a resolved outcome.[4]
Customers
- ASAPP names American Airlines, JetBlue, Dish, Ernst & Young, Astound, Tangerine Bank and Altice USA among its customers.[5]
NYC headquarters
- ASAPP, Inc. lists its address as One World Trade Center, 80th Floor, New York, NY 10007 in its privacy policy.[3]
Founded
- ASAPP was founded in June 2015 by Gustavo Sapoznik on a mission to build AI specifically for customer service.[2]
Team size
- ASAPP's careers page lists roles across New York, Mountain View, Buenos Aires, Chennai and Bangalore.[6]
Backers
Emergence Capital
San Francisco venture firm investing in early-stage B2B software companies built on AI and cloud business models; backer of Salesforce, Zoom and Bill.com.
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