ASAPP

Overview

ASAPP is a New York company building generative AI agents and assistants for large contact centers[1]. Founded in June 2015 by Gustavo Sapoznik, the company was established on a mission to build AI specifically for customer service[2]. ASAPP maintains its headquarters at One World Trade Center, 80th Floor, New York, NY 10007[3]. The company's core product is GenerativeAgent, the AI agent within its ASAPP CXP platform, which the company describes as understanding, reasoning and acting with precision to turn customer interactions into resolved outcomes[4]. ASAPP's customer base includes American Airlines, JetBlue, Dish, Ernst & Young, Astound, Tangerine Bank and Altice USA[5]. The company operates teams across multiple locations including New York, Mountain View, Buenos Aires, Chennai and Bangalore[6].

ASAPP was founded in June 2015 by Gustavo Sapoznik on a mission to build AI specifically for customer service. [2]

ASAPP, Inc. lists its address as One World Trade Center, 80th Floor, New York, NY 10007 in its privacy policy. [3]

ASAPP's core product is GenerativeAgent, the AI agent inside its ASAPP CXP platform, which the company says understands, reasons and acts with precision, turning every customer interaction into a resolved outcome. [4]

Business address: 1 World Trade Center, New York, New York, 10007. [7]

Customers

ASAPP names American Airlines, JetBlue, Dish, Ernst & Young, Astound, Tangerine Bank and Altice USA among its customers. [5]

Growth & traction

ASAPP's careers page lists roles across New York, Mountain View, Buenos Aires, Chennai and Bangalore. [6]